Here we establish the terms and conditions under which you can use our website and services offered by AliasSmith AB (556667-2654). This web page offers visitors information, products, and memberships. When using agavista.com over the internet, you agree that you have read, understood, and agreed to be bound by these. The prices of the products shown on the Website include the legally applicable VAT. By using this site, you also certify that you are 25 years of age or above, if you are under 25 years of age do not accept these Terms in their entirety, please leave the site immediately.
PRIVACY
Any personal information you provide through the site will be used by us in accordance with our Personal data and cookies policy.
CONSENT TO ELECTRONIC COMMUNICATIONS
When you visit agavista.com or send an email to info@agavista.com, text message, or other communication from your devices to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as by e-mail, text, newsletters, in-app push notices, or by posting notices and messages on this site.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You declared too that for direct mail, expressly requested from you, you reached the age at which you can buy the advertised alcoholic drinks.
SITE CONTENT
Site content is presented for educational and commercial purposes. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Product information contained on the site may be different from information contained on the product materials due to manufacturing changes. If you find a product is not as described on the site, your sole remedy is to return it in unused condition to the store from which it was purchased (excluding products that are not eligible for return).
THIRD PARTIES
We are not responsible for the content of any third-party linked site or any link contained in any linked site. Your use of a third-party site linked from our Site is at your own risk and will be governed by such third party’s terms and policies.
ABOUT OUR TERMS OF PURCHASE
By purchasing an item, you agree that: (i) you are responsible for reading the full listing of the item before committing to purchase it: (ii) you enter into a legally binding contract when you commit to purchase an item and complete the process of check-out, (iii) you accept the terms and conditions.
You will receive an automatic order confirmation as well as other information about your order via email. If something is not right, contact us directly for change or cancellation, so we can fix it before the order has been packed and shipped. (Unfortunately, we can’t change the recipient address or add/remove items once the package has been packed/shipped).
We reserve the right to change our prices and terms without notice. It is important that you check our current conditions before placing an order. It is the conditions and prices at the time of the order that applies. We reserve ourselves for obviously inaccurate information and final sales. The prices we charge for using our services and our products are listed on the website.
We reserve the right to change our prices for the products shown at any time and to correct pricing errors that may occur inadvertently. Additional information on prices and sales taxes is available on the payment page. Our system will only be able to process orders within the covered territory. As we manage our own stock, the system won´t allow purchasing if by any chance we run out of packs. If this might happen, please contact our support service so we can process your order manually as soon as possible. We are not responsible for third-party products published here, please read the term and conditions for third parties.
MEMBERSHIP
Subscription includes the possibility to access the following information: The fee for the services and any other charges that you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged in one unique payment to your payment method.
We may permanently or temporarily terminate or suspend your access to the service without prior notice and liability for any reason, even if in our sole determination you violate any provision of these Terms or any applicable law or regulation.
You can discontinue use and request to cancel your account and/or any service at any time. In case you want to cancel the service of membership, we will not reimburse the unique fee.
To use our website and/or receive our services, you must be at least 25 years of age and possess the legal authority, the right, and the freedom to participate in these Terms as a binding agreement.
You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to your case.
TERMS OF PAYMENT AND PAYMENT METHOD
Card payment (VISA, MasterCard, or American Express): via Stripe Card payment is possible with VISA, MasterCard, or American Express. No billing fee or card fee is charged when paying by card at agavista.com
Our payment pages are security protected with encrypted SSL pages and certified. The card information is thus treated securely and confidentially. Your card details are communicated directly to your bank via Stripe’s system and are never stored with us. You can review Stripe’s Privacy Policies here: https://stripe.com/en-se/privacy
We reserve the right to cancel an order in cases where we consider it justified. All goods remain AliasSmith AB’s property until full payment is made. All fraud is reported to the police with legal effect.
You can select the Klarna method of payment, for more information you can read Klarna´s terms.
Swish payment is possible on our platform, you can read Swish terms.
We use appropriate and reasonable security measures to protect the information you provided. As it is not 100% secure to send data online, we also want to point out that you leave your personal information at your own risk.
DELIVERY TIME AND METHOD OF DELIVERY
Orders placed before 11:30 am on weekdays are posted on the same date and delivered to the selected destination max 2 days after. If you want the package to be delivered at a later date, you will be able to specify it before you checkout.
The packages are shipped on weekdays and are delivered according to Ryska Posten’s terms for the Stockholm Area, Budbee for Southern Sweden, and DHL/TNT’s terms for Northern Sweden. The tracking number can be found in the order confirmation.
Normally, the parcels are delivered directly to the recipient’s door 1-2 business days after the chosen date of dispatch, unless otherwise specified in the order confirmation. Goods shipped north of Stockholm and Gotland can take 2-3 working days.
Once the goods have left our warehouse, the delivery responsibility will be transferred to the shipping company in charge of delivering your order within the stipulated time. This means that the total delivery time before the goods reach you, can be longer than stated as normal for the selected shipping method if the carrier itself causes a delay.
The above delivery methods and prices apply only within Sweden. Shipping to Denmark and Finland will be available shortly. All items that can be added to the cart are in stock to ensure fast delivery.
If any miscalculation against the presumption arises due to technical or human error, we will contact you immediately. You will then be able to cancel the purchase at no charge (the money will be returned within 14 days), change to another item, or wait for a new delivery.
If the purchase is made through a third party, these terms and conditions may change, please read the terms and conditions of this third party.
PRICES AND SHIPPING COST
(With reservation for obviously incorrect prices). The amounts are stated in unit prices including VAT unless otherwise stated. •Standard shipping 75 SEK/package shipped with Budbee to private individuals and company addresses in the Stockholm area. •Standard shipping 97 SEK/package shipped with Ryska Posten to private individuals and company addresses in the Stockholm area. •Standard shipping 97 SEK/package shipped to private individuals and company addresses in the South of Sweden. •Standard shipping 99 – 253 SEK/package shipped to private individuals and company addresses in the North of Sweden.
RECLAMATIONS: If an item is defective, incorrectly shipped, transport damaged or you have any complaints or recommendations, please contact us as soon as possible at info@agavista.com or reach us at +468309855. Specify the product and describe the problem. Provide us with the order number so we can quickly find the order in our system. You will receive our help to solve the problem either with a new item, reparation, money refund, or any price reduction.
RECLAMATION & RETURN / RIGHT OF WITHDRAWAL / OPEN PURCHASE
If the product is damaged, improperly shipped, or transported damaged please contact us as soon as possible, also you have the option to return unused/unopened bottles by the right of withdrawal with original packaging within 14 days after the date of delivery.
Send us an email to: info@agavista.com, with the following information: order number, the reason for the return, complete name, and mobile number. Alternatively, you can reach customer service at + 046 -830 98 55. In case of damaged goods, don’t forget to add photos in the email, customer services will tell you how to proceed.
Subsequently, an employee from our customer service staff will get back to you with a solution and information on your case, and instructions on how to return the product.
Specify what you want to exchange or whether the money should be returned, we will email you when the returned item has arrived. We will refund the money within 14 days of the approved return.
Note: If the customer decides to return an item for no reason related to the condition of the product, then the customer is responsible for return shipping and transport risk (if the goods will be returned to us in a new condition).
Pack the goods well (you must not put stickers or the like directly on the product packaging).
HOW TO RETURN: After you get in contact with customer service, we will provide you a return number and the tracking guide to return the product with the same currier with which you received the product. Please note that the cost of the return freight will be deducted from the total amount of the invoice we will send you.
We do not accept shipments without return numbers. Anyone who returns an incorrect item stands for transport risk. We will refund the money to you no later than 14 days after an eventual return is approved.
Unresolved packages and incorrect address information: Unresolved packages are not covered by the right of withdrawal/return. Keep in mind that if you cancel a purchase and want to return the entire shipment, you still need to pick up the package and return it as customer services indicated, otherwise, it is considered an unresolved package. In case you received the package and you do not want it, you still need to return it, otherwise, it is considered an unresolved package. Be sure to enter the correct and complete name and address, especially if you are sending it to someone else. Note that the recipient needs to identify themselves to retrieve a package. Incorrect or incomplete address information may prevent the parcel from being delivered, sent to the wrong address, or lost in mail handling. We will not compensate lost packages if incorrect or incomplete address information is provided.
PROPERTY RIGHTS
All goods remain the property of AliasSmith AB (556667-2654) until full payment has been made.
INTELLECTUAL PROPERTY
All copyrights, trademarks, trade dress, other intellectual property, and materials on the Site (collectively, the “Intellectual Property”) are owned, controlled, or licensed by AliasSmith AB (556667-2654). All software used on the Site is the property of AliasSmith AB (556667-2654) or its suppliers and is protected by EU and international copyright laws.
Agavista names and logos, and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through the site are trademarks or trade dress of AliasSmith AB (556667-2654). All other trademarks or marks not owned by AliasSmith AB (556667-2654) that appear on the sites are the property of their respective owners, who may or may not be affiliated with or connected to AliasSmith AB (556667-2654).
MODIFICATION
AliasSmith AB (556667-2654) reserves the right to modify these terms at any time. By continuing to use the site after we post any such modifications, you accept the modified terms.
COMPENSATION
You agree to indemnify and hold AliasSmith AB (556667-2654 harmless from any claim, loss, liability, claim, or expense (including attorneys’ fees) that third parties may incur against you as a result of, or arising out of, or in connection with your use of the website or any of the services offered on the website. If any type of discrepancy or claim occurs between the parties about compliance or the content of these General Conditions, the parties will negotiate in good faith to try to resolve such discrepancy or claim within the maximum term. Any litigation or legal incident will be submitted to the courts of the city of the selling company, expressly waiving its own jurisdiction, if it were otherwise.
FORCE MAJEURE
Events such as wars, natural disasters, labor strikes, government decisions, missing deliveries by subcontractors, aggravating circumstances, or similar outside the control of AliasSmith AB (556667-2654), and that cannot be reasonably foreseen, must be attributed to force majeure, which means that AliasSmith AB will be exempt from its obligations to comply with the signed agreements.
